Contact Us

Have questions about our guides? Found an error that needs correcting? We welcome your feedback.

Get in Touch

Email: contact@windsorcastle.guide

We aim to respond to all inquiries within 48 hours.

What We Can Help With

• Questions about content on this website
• Corrections to outdated or inaccurate information
• Suggestions for improving our guides
• Technical issues with the website
• Partnership and collaboration inquiries

What We Cannot Help With

We are an independent guide, not the official Windsor Castle website. We cannot assist with:

• Official ticket bookings or refunds
• Reservations at Windsor Castle
• Lost property at the castle
• Special visit arrangements
• School or group booking inquiries

For these matters, please contact the Royal Collection Trust directly:

• Website: rct.uk/visit/windsor-castle
• Phone: +44 (0)303 123 7304
• Groups: groupsandtraveltrade@rct.uk
• Accessibility: specialistsales@rct.uk

Response Time

We typically respond within 48 hours during weekdays. Weekend and holiday inquiries may take slightly longer.

Privacy

When you contact us, we use your email address only to respond to your inquiry. We do not add contacts to marketing lists or share information with third parties. See our Terms of Use for more information.